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FAQ

  • Check tire pressure often
    Check tire pressure often. The recommended pressure is 20 psi.
  • Storing your cart for extended periods of time
    If storing cart for an extended amount of time turn battery off by pressing power button on terminal side of battery, when off the switch will not show green LED backlight. Be sure to charge battery to 100% before storing as the battery will drain 1-2% each month. Ideally store vehicle inside and within reasonable temperatures for best upkeep. If vehicle needs to be moved you can switch battery back on and place cart into TOW mode using the switch on the controller box. Be sure to switch cart back into RUN once done and press battery power button to turn OFF. Do NOT leave the vehicle in TOW for an extended amount of time as this will run the battery voltage down.
  • Alignment & Tire camber
    Alignment & Tire camber should be checked every 6 months and taken to a certified Sierra dealer if adjustments are needed.
  • What is Sierra LSV's warranty policy?
    Warranty Policy can be found here db8d44_f31ff3985e0145caaf2df5d04a2e8dba.pdf (sierralsv.com). Warranty on the vehicle begins at date of purchase from dealership.
  • Where do I register my new Sierra LSV's warranty?
    You can do that right here on the Sierra website. Warranty Registration | Sierra LSV 2024
  • How do I submit a warranty issue/claim?
    First ensure you have registered your vehicle warranty. Then contact the Sierra LSV dealer you purchased from and they will work directly with Sierra LSV to resolve the issue. A case will be created at first contact with your dealer and updates provided routinely through the entire process until it is resolved.
  • Are Sierra LSV's nationally DOT compliant?
    Our vehicles are nationally DOT compliant but some states, cities, and even neighborhoods require further steps to be compliant in their area. Be sure to check your local area for any additional requirements before operating your vehicle on public roads.
  • Who creates my VIN?
    Sierra LSV is the only company who can create the VIN for your vehicle, contact your dealer for assistance in getting your VIN.
  • Before you operate your vehicle on public roads...
    In order to operate your vehicle on public roads a tag, title, & insurance is needed. Sierra can issue your dealer an MCO/MSO (Manufacturer Certificate/Statement of Origin) along with a VIN plate & tire decal if required that can be taken to your local DMV to make your vehicle street legal. Sierra’s come with a horn, hazard lights, turn signals, reflectors, brake lights, mirrors, & meet the 25mph LSV speed requirements. Other items such as DOT approved windshields, windshield wipers, orange reflector triangles, and lighted tag plates can be purchased through your dealer.
  • (0 A) Icon
    (0 A) in bottom right hand corner of speedometer screen is motor amps. Will vary when vehicle is moving depending on amperage demands.
  • AM/FM
    Tap the AM/FM icon on the main home page. To find stations tap the search glass icon and the display will scan to find the best available stations in your area. There’s 12 station slots available (shown on left side of screen) and can be cycled by tapping the icon that resembles the wi/fi logo.
  • Settings
    This section is mainly diagnostics for dealers/Sierra tech support. You can change languages, KM/MPH, and clock. For detailed Car Diagnostics first go to Basic and turn Car info to ON. Then back to Car Diagnostics tab for updated information.
  • Screen Brightness
    Look for sun icon in top right of screen and tap to lower light (half full icon) and make screen brighter (full sun icon)
  • Dealer marketing support
    We love our dealers and believe in supporting them. Your sales rep can connect you with promotional materials for your dealer showroom. A thriving social media presence, targeted advertising and PR also support excitement among consumers for the brand. Additionally, customers are invited to register for our warranty program, which includes a free promotional gift.
  • Highest Quality Builds
    Sierra LSV golf carts launched in 2024 and quickly gained popularity because of their high-quality builds and luxury features incorporated into the design. Our golf carts are durable, easy to maintain and designed with the user in mind. Many feature aluminum or hybrid frames designed to last longer while our lithium batteries are made with materials that perform better. Growing Popularity. As consumers recognize all the Sierra LSV has to offer, demand is growing across the United States. Features that were typically expensive add-ons with other brands come standard with the Sierra LSV, making the moderately priced golf cart an easy choice for families.
  • Luxury Comes Standard.
    Luxury comes standard. As consumers recognize all the Sierra LSV has to offer, demand is growing across the United States. Features that were typically expensive add-ons with other brands come standard with the Sierra LSV. The quality of construction, combined with attention to detail in the design, luxury details and an affordable price make the Sierra LSV an easy sell and hands-down any family's new first-choice.
  • Hazard switch
    Hazard switch is located to the left of the key switch in case of emergencies. This will flash the indicators on the head lights, tail lights, & side mirrors.
  • Turn Signal Indicator
    Turn Signal Indicator Functions similarly to automotive turn indicators but also controls the vehicles lights, bright light mode, and horn function. Pull indicator arm towards driver to engage bright lights.
  • Phone Chargers
    Phone Chargers The vehicle comes equipped with two modes of charging. The wireless charging pad sits between the cup holders. Note: Some heavy duty phone cases can block the charge signal. There is a USB charge port located on the passenger side of the vehicle to the right of the cup holders.
  • Key Switch
    Each Sierra is uniquely keyed, please keep a spare in case the other is lost. A blank key is attainable through your Sierra dealer. Do NOT turn key off before vehicle has come to a complete stop. For carts with Bluetooth key fobs they can be replaced by contacting your dealer, these can be programmed to each cart with access to the control box. Contact your dealer if one is lost or not working. The battery for each fob is a CR2032 (3v). NOTE: Pay close attention to battery polarity If FOB goes into sleep mode while sitting in vehicle for extended amount of time, take fob 30 feet away from cart and back to wake. When no blue led is flashing on ON/OFF button the unit is in sleep mode.
  • Extended storage
    For extended storage turn the battery pack off by pressing the power button on the terminal side of the battery. This will help reduce normal battery drain %. Typical battery % drain is 1-2% per month.
  • Charging cycles
    Charging cycles can take anywhere from 4-6 hours depending on battery % before charge cycle begins.
  • GFCI (Ground Fault Circuit Interrupter)
    GFCI (Ground Fault Circuit Interrupter) outlets can be tripped by charger if there is too much load already on the circuit. Double check the GFCI is operational if charger led is not glowing red.
  • Life PO4 Lithium Iron Phosphate Batteries
    Our lithium batteries are Life PO4 Lithium Iron Phosphate, contain grade A cells, and come in two ah (amp hour) options 105ah & 125ah.
  • Charge cord end has a red LED
    The charge cord end has a red LED that will come on when the cord has power, it does not change color and is not an indicator if the battery is charged. It is simply an indicator that it is powered.
  • Charge vehicle at every opportunity.
    Charge vehicle at every opportunity. There is no reason to wait until battery percentage is low.
  • If battery charge percentage drops below 14%
    When the battery charge percentage drops below 14% the vehicle will go into a low speed mode (12mph) to help extend the range and get you to a location to recharge.
  • Use these tips for transportation!
    Ensure the key switch is turned off and taken from cart once loaded. There is no need to turn the battery off for transport. Do NOT place cart into TOW mode unless the cart will not move prior to loading on trailer. Once loaded place cart back into RUN. Do NOT place tie down straps across any body components, seat cushions, floor mat, or through wheel gaps. Instead route the tie down straps over the front frame or front suspension and over rear leaf springs to ensure the sturdiest travel and avoid damaging finish components. Avoid speeds over 70mph. Remove cell phone charge pad prior to transport. Depending on speeds and angle of trailer the seat bottom cushions may lift from base slightly. Zip ties can be used to keep seats in place during travel for the forward facing seats. Always flip the windshield down and press into bottom clamps so the windshield doesn’t impede air flow, reduce mpg, and/or damage windshield. Load carts facing the front only, do NOT back onto trailer.
  • Should you mount child car seats on the Sierra LSV?
    Sierra vehicles do NOT have child car seat mounting points and should not be used to mount car seats.
  • (6DF)
    (6DF) is a low battery fault, charge vehicle fully. If fault code is still showing after charge contact your Sierra dealer for assistance.
  • (82F)
    Vehicle key switch was turned ON with D-N-R switch in Forward or Reverse position. Switch must be in Neutral when turning vehicle ON. If 82F code shows up switch vehicle back into neutral to remove fault code.
  • (77F)
    (77F) is a charger interrupt fault, unplug the charger cord from vehicle before operating. If charger is not plugged in and code still appears contact your Sierra dealer.
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